Frequently Asked Questions
What is the link for registration?
I have registered and received my confirmation email. What can I expect before my session starts?
All caregivers must attend the mandatory orientation on Wednesday, May 23, 2018 from 7-8:30pm. It will be held at our school which is located at 717 North 36th Street, Seattle, WA.
What happens after orientation?
After orientation, you will be sent the work schedule by our Scheduler two weeks before the start of your session. You will be added to our mailing list for any general updates and to a session mailing list for updates specific to your session. At the end of summer, you will receive an electronic survey from us so we can get your feedback regarding your experience in our program.
Are babes in arms allowed on my workday?
The Woodland Park Summer Program does not allow for babes in arms on an adult’s workday. We need our working adults to be fully involved in their workstation for the safety of our campers.
Can I stay with my child if it is not my workday?
Absolutely! Some adults choose to stay to help their child with the transition. Some choose to stay because it’s just so much fun! You should let the teacher know that you are staying and you will be assigned a job for the day.
What if I can’t work on my assigned workday?
When the work schedule for your camper’s session comes out, it will be emailed to everyone in that session. You can then reply all to the email and ask if there is anyone willing/able to switch workdays with you.
Who can fulfill my workday duties?
Any caregiver for your child can fulfill your workday duties. We have had parents, grandparents, nannies, au pairs and more participate in our program. We do ask that the caregiver coming on your workday reads our caregiver guidelines posted on the website.
Can I park in the church parking lot?
We ask that you only park in the church parking lot if it is your workday. For drop off/pick up on other days, please use nearby street parking.
Will snack be served?
Snack will be served. The focus is on providing organic fresh fruits and vegetables. Our playground is always a nut free zone. Please be sure to let the Cruise Director know of any allergies (these should already be listed from your registration, but a reminder never hurts). When possible, we provide snack from our own garden.
Can I bring my own food?
Please do not bring food from home onto the playground out of respect for possible allergen issues for other campers. Please note, our playground is always a nut free zone.
Can I register my child for one week only?
All sessions are two weeks in length. If you choose not to attend one of the two weeks it does not change the cost of the session and you are responsible for finding someone to cover your workday for the week you won’t be there.
Can I split a session with another family?
We do not allow for split sessions.
What is your refund policy?
The Woodland Park Summer Program knows that things can change and that you may need to withdraw from a session you are registered for. To receive a partial refund of tuition, parents must provide written notice of withdrawal from any session at least 2 weeks prior to the start of that session. No tuition refunds will be given if withdrawal occurs within 2 weeks of the start date of a session. In all cases, $40 per child, per session is non-refundable.
What happens if my child is on a waitlist?
If a session is full at the time of registration, you may add your child to a waitlist. Openings can occur at any time up to the start of the session date. If an opening occurs, we will notify you via email or phone.
What if I want to switch sessions?
Switching sessions is acceptable on a space available basis. You will be refunded or charged the difference in registration fees if the session you are switching to is priced differently than the one you are currently in.
Will there be class on July 4th?
Yes! Class will be held on the morning of July 4th. We have found that families that sign up for the session including July 4th appreciate something that keeps their children busy during the morning of such an exciting day! If you sign up for the session including July 4th, no discounts are given if you can’t attend camp on that day.
How is conflict between children managed in the Woodland Park Summer Program?
Conflict is an important part of how children learn through play. When conflicts occur, the nearest adult is on point for stopping any “violent” behavior (hitting, kicking, biting, etc.). Our next step is to guide children through age-appropriate dialogue. The ideal is that children work out an agreement between themselves. This is not always possible, but it is the goal.